Shipping Policy
Free shipping on every order
Harper Melbourne offers free shipping to Australia and the United States on all orders, with no minimum spend.
Processing time
Orders are processed within 1–3 business days. Orders placed on Friday evening or over the weekend may take slightly longer.
Delivery time
Delivery takes 8–12 business days after dispatch. The carrier may take up to 3 business days to scan your parcel and update tracking.
To keep our prices fair, orders are grouped and shipped together. Occasional delays can happen — if you have any question, contact our support team.
Cancellations
Orders are sent to our fulfilment partner automatically after purchase, so they cannot be cancelled once placed. If you change your mind, you can request a return after receiving your order (see our Returns & Refunds Policy).
Payment
We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and PayPal. All payments are SSL encrypted.
Contact
info@harper-melbourne.com — Monday to Sunday, 9:00 am – 6:00 pm